Snowbird Terms of Service

Adcock Brothers Auto Transport, Inc. DBA Adcock Transport

VEHICLE TRANSPORT TERMS & CONDITIONS (ONLINE ORDER ACCEPTANCE)

Last Updated:  February 4, 2026

IMPORTANT NOTICE – ONLINE ACCEPTANCE: These Vehicle Transport Terms & Conditions (the “Agreement”) apply to all vehicle transport services purchased through AdcockTransport.com (the “Website”). BY CLICKING TO ACCEPT THESE TERMS (INCLUDING ANY CHECKBOX OR BUTTON INDICATING ACCEPTANCE), SUBMITTING AN ORDER, AND/OR COMPLETING PAYMENT THROUGH THE WEBSITE, YOU (“OWNER”) AGREE THAT THIS AGREEMENT IS A LEGALLY BINDING CONTRACT, WITHOUT THE NEED FOR INK SIGNATURES. You authorize Adcock Brothers Auto Transport, Inc. DBA Adcock Transport to process payment for the Total Transport Fee.

EFFECTIVE DATE: The “Effective Date” is the date and time the Owner completes checkout and payment authorization through the Website, as reflected in Adcock Transport’s order confirmation and payment records.

VEHICLE TRANSPORT AGREEMENT

1. PARTIES

This Vehicle Transport Agreement (the “Agreement”) is made and entered into as of the Effective Date, by and between:

Vehicle Owner (“Owner”): The customer identified in the online order confirmation for the booking placed through AdcockTransport.com.

Address / Phone / Email: As provided by Owner during checkout on the Website and reflected in the order confirmation emailed to owner(s) provided email address.

And

Transport Provider (“Transporter”): Adcock Brothers Auto Transport, Inc. DBA Adcock Transport

Address / Phone / Email: As listed on AdcockTransport.com and/or the order confirmation.

2. RECITALS

WHEREAS, Owner is the legal owner of the vehicle described in Section 3 below (the “Vehicle”); Owner desires to engage Transporter to transport the Vehicle from the Origin to the Destination as set forth in Section 4 below; and Transporter is in the business of providing vehicle transport services and agrees to transport the Vehicle pursuant to the terms and conditions of this Agreement.

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:

3. VEHICLE DESCRIPTION

Make / Model / Year / Color / Vehicle Identification Number (VIN): As provided by Owner during the Website order process and incorporated herein by reference.

4. TRANSPORT DETAILS

Origin (Address / City / State / Zip Code): As selected and/or entered by Owner during checkout on the Website.

Destination (Address / City / State / Zip Code): As selected and/or entered by Owner during checkout on the Website.

Estimated Pickup Date: As shown at checkout and/or in the order confirmation.

Estimated Delivery Date: As shown at checkout and/or in the order confirmation.

5. PAYMENT TERMS

Total Transport Fee: The amount displayed at checkout and confirmed in the order confirmation.

Payment Schedule:

Full Payment Amount: The Total Transport Fee is due and payable in full upon booking at checkout through the Website.

NO DEPOSITS: Owner acknowledges and agrees that Transporter does not accept deposits; customers pay in full at the time of booking. No reservation is guaranteed until full payment has been received.

VEHICLE CONDITION

6.1 Pre-Transport Inspection – Prior to transport, Transporter shall inspect the Vehicle and document its current condition, including any pre-existing damage, on the Vehicle Inspection Report through the transportation management systems pickup/delivery system. Both parties shall sign the Vehicle Inspection Report to acknowledge the condition of the Vehicle prior to transport. If the owner is not available at the time of inspection, the inspection will still take place and be the agreed binding visible condition of the vehicle.

6.2 “As Is” Condition – Owner acknowledges and agrees that the Vehicle is being transported in “AS IS” condition. Transporter makes no representations or warranties regarding the Vehicle’s condition, functionality, or suitability for transport. Owner represents and warrants that the Vehicle is in a condition suitable for transport and that all mechanical components necessary for loading and unloading the Vehicle are in working order. Notwithstanding anything contained herein to the contrary, any Vehicle transported hereunder that is in a generally poor condition with damage too numerous to list shall not be considered for any damage claim whatsoever.

6.3 Post-Transport Inspection – Upon delivery of the Vehicle at the Destination, Transporter shall inspect the Vehicle and document its condition on the Vehicle Inspection Report. Any damage not noted on the pre-transport inspection shall be documented at this time.  If the owner is not available at the time of inspection, the inspection will still take place and be the agreed binding visible condition of the vehicle.

UNATTENDED DELIVERY / OWNER NOT PRESENT: If, at Owner’s request or with Owner’s authorization, the Vehicle is delivered to a residence, depot, or other location without Owner or Owner’s representative present (including situations where keys are left in a designated spot per Owner’s request), Owner shall inspect the Vehicle as soon as reasonably practicable after delivery and must report any alleged damage within 72 hours and no more than 20 miles added to vehicle of any damage discovery.

LIMITATION OF LIABILITY

7.1 General Limitation – Except as expressly provided in Section 7.2 below, Transporter shall have no liability to Owner for any damage, loss, or deterioration of the Vehicle during transport. Owner assumes all risk of damage to the Vehicle during transport, including but not limited to damage caused by road hazards, weather conditions, mechanical failures, theft of personal property from the Vehicle, or damage to the Vehicle caused by acts of third parties as well as damage unable to be detected due to the Vehicle’s condition; damage to personal property left in the Vehicle; damage or loss of loose parts or special equipment when not listed on the Vehicle Inspection Report and/or when not properly secured and stored so as to prevent loss or damage; damage or filth caused to Vehicle by highway gravel, fauna, grease, oil, battery acids, cooling system failures, or other unexpected or unpreventable road hazards; damage to radio antennas that extend more than three inches above the fender or hood level of the Vehicle; damage to aftermarket sound systems in the Vehicle; or damage to mechanical functions, exhaust systems, alignment, suspension, engine tuning, transmission or drive train of the Vehicle.

7.2 Liability for Gross Negligence or Willful Misconduct – Notwithstanding Section 7.1, Transporter shall be liable for damage to the Vehicle that is directly caused by Transporter’s gross negligence or willful misconduct. For purposes of this Agreement: “Gross negligence” means a conscious and voluntary disregard of the need to use reasonable care, which is likely to cause foreseeable grave injury or harm to persons, property, or both; and “Willful misconduct” means conduct that is committed with the intentional or reckless disregard for the safety of the Vehicle or with actual knowledge that injury or damage would result. Any claim to be made by Owner against Transporter’s insurance shall be subject to Owner’s payment of a $500.00 deductible. No claims for damage to Owner’s Vehicle shall be allowed unless such damage is immediately noted by Owner to Transporter upon delivery; PROVIDED, HOWEVER, that where delivery is completed without Owner or Owner’s representative present at Owner’s request or with Owner’s authorization, Owner must report any alleged damage with more than 20 miles added to odometer and within 72 hours of delivery. No damage claims shall be deducted or offset from payment due to Transporter hereunder.

7.3 Limitation of Damages – In the event Transporter is found liable for damage to the Vehicle pursuant to Section 7.2, Transporter’s liability shall be limited to the lesser of: The reasonable cost of repair for the damaged Vehicle subject to limitations contained herein or the amount of payment due from Owner to Transporter hereunder, whichever is lesser.

7.4 Exclusion of Consequential Damages – In no event shall Transporter be liable for any indirect, special, incidental, or consequential damages arising out of or related to this Agreement, including but not limited to loss of use, loss of profits, loss of business opportunities, or other economic losses, regardless of whether such damages are based in contract, tort, or any other legal theory, and regardless of whether Transporter has been advised of the possibility of such damages.

INSURANCE

8.1 Transporter’s Insurance – Transporter represents and warrants that it maintains insurance coverage appropriate for the transport services provided under this Agreement, including but not limited to commercial auto liability insurance and cargo insurance. Upon Owner’s request, Transporter shall provide certificates of insurance evidencing such coverage.

8.2 Owner’s Insurance – Owner acknowledges that Transporter’s insurance may not cover all potential damage to the Vehicle. Owner is advised to maintain appropriate insurance coverage for the Vehicle during transport, including comprehensive and collision coverage.

9 OWNER’S REPRESENTATIONS AND WARRANTIES – Owner represents and warrants that: Owner is the legal owner of the Vehicle or is otherwise authorized to enter into this Agreement; The Vehicle is in transportable condition and all mechanical components necessary for loading and unloading are in working order; The Vehicle contains no illegal substances, contraband, weapons, or other items that would violate applicable laws; The Vehicle contains no personal belongings or items of value, except as specifically listed and approved by Transporter in writing prior to transport; All information provided to Transporter regarding the Vehicle is true, accurate, and complete; and The Vehicle is properly registered and insured in accordance with applicable laws. Owner further represents, agrees, and warrants that Owner is wholly and solely responsible for preparing the Vehicle for transport and has ensured that all loose parts, fragile or protruding accessories, low hanging spoilers, antennas, items of value etc., have been removed and/or properly secured.

10 TRANSPORTER’S REPRESENTATIONS AND WARRANTIES – Transporter represents and warrants that: Transporter is duly licensed and authorized to provide the transport services contemplated by this Agreement; Transporter shall comply with all applicable federal, state, and local laws, regulations, and ordinances in performing the transport services; Transporter shall use reasonable care in transporting the Vehicle; and Transporter shall maintain appropriate insurance coverage as set forth in Section 8.1.

11 FORCE MAJEURE – Neither party shall be liable for any failure or delay in performance under this Agreement to the extent such failure or delay is caused by circumstances beyond the reasonable control of the affected party, including but not limited to acts of God, natural disasters, severe weather conditions, acts of terrorism, war, civil unrest, pandemics, epidemics, labor disputes, government actions, or other similar events. The affected party shall promptly notify the other party of the force majeure event and shall use reasonable efforts to resume performance as soon as practicable. However, Owner’s inability to pay shall not be deemed a force majeure event hereunder.

CANCELLATION AND TERMINATION

12.1 Cancellation by Owner – If Owner cancels this Agreement more than one month prior to the Estimated Pickup Date, Owner shall be entitled to a refund of any deposit paid. If Owner cancels this Agreement with less than a month prior to the Estimated Pickup Date, Transporter will assess a $100.00 cancellation fee.

CANCELLATION OF ORDER: Because Transporter does not accept deposits and Owner pays in full at the time of booking, any refund and/or credit will be determined based on timing and administrative costs. Transporter may apply the $100.00 cancellation fee as a deterrent for late cancellations, and Transporter may, in its discretion, waive the fee and/or apply amounts paid as a credit toward the next season.

12.2 Cancellation by Transporter – If Transporter cancels this Agreement for any reason other than a force majeure event or Owner’s breach, Transporter shall refund any deposit paid by Owner in full. Where Owner paid in full at booking, Transporter shall refund amounts paid, less any non-refundable third-party processing fees if applicable, unless prohibited by law.

12.3 Termination for Breach – Either party may terminate this Agreement immediately upon written notice if the other party materially breaches any term or condition of this Agreement and fails to cure such breach within a reasonable time after receiving written notice of the breach.

INDEMNIFICATION

13.1 Owner’s Indemnification – Owner shall defend, indemnify, and hold harmless Transporter and its officers, directors, employees, agents, and representatives from and against any and all claims, demands, causes of action, losses, liabilities, damages, judgments, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: Owner’s breach of any representation, warranty, covenant, or obligation under this Agreement; Any misrepresentation regarding the Vehicle or its condition; Any illegal substances, contraband, or other prohibited items contained in the Vehicle; or Any personal property or items left in the Vehicle during transport.

13.2 Transporter’s Indemnification – Transporter shall defend, indemnify, and hold harmless Owner from and against any and all claims, demands, causes of action, losses, liabilities, damages, judgments, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to Transporter’s gross negligence or willful misconduct in performing the transport services.

DISPUTE RESOLUTION

14.1 Negotiation – In the event of any dispute, controversy, or claim (collectively the “Dispute”) arising out of or relating to this Agreement, including the interpretation of this Agreement, the parties shall first attempt to resolve the matter through good faith negotiation.

14.2 Mediation – If the parties are unable to resolve the Dispute through negotiation within 30 days, either party may require that the matter be submitted to non-binding mediation before a mutually acceptable mediator. The parties shall share the costs of mediation equally.

14.3 Mandatory Binding Arbitration – If the Dispute is not resolved through mediation within 60 days after the commencement of mediation, the Dispute shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator, and the place of arbitration shall be in Panama City, Florida. The arbitrator’s decision shall be final and binding on the parties, and judgment on the award may be entered in any court having jurisdiction.

GENERAL PROVISIONS

15.1 Entire Agreement; Amendment – This Agreement, including all exhibits and attachments, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written. This Agreement may only be amended, modified, or supplemented by a written instrument executed by both parties.

15.2 Notices – All notices, requests, demands, and other communications required or permitted under this Agreement shall be in writing and shall be deemed given when personally delivered, sent by electronic mail (with confirmation of receipt), or sent by certified mail, return receipt requested, or by overnight courier service, to the addresses set forth in the online order confirmation or to such other address as either party may designate by written notice.

15.3 Governing Law – This Agreement shall be governed by and construed in accordance with the laws of the State of Florida without giving effect to any choice of law or conflict of law provisions.

15.4 Severability – If any provision of this Agreement is held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision of this Agreement, and this Agreement shall be construed as if such invalid, illegal, or unenforceable provision had never been contained herein.

15.5 Waiver – No waiver of any breach of any provision of this Agreement shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provision hereof, and no waiver shall be effective unless made in writing and signed by the party against whom such waiver is asserted.

15.6 Counterparts – This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Electronic or facsimile signatures shall be deemed original signatures for all purposes. For online orders, the parties agree that electronic acceptance and Website records satisfy this requirement.

15.7 Survival – The provisions of Sections 6, 7, 9, 13, 14, and 15 shall survive the termination or expiration of this Agreement.

15.8 Relationship of Parties – Nothing in this Agreement shall be construed to create a partnership, joint venture, employment relationship, or agency relationship between the parties. Neither party shall have the authority to bind the other party in any manner whatsoever.

ACCEPTANCE IN LIEU OF SIGNATURES

IN WITNESS WHEREOF, the parties have executed this Agreement as of the Effective Date. Owner’s execution occurs by electronic acceptance, submission of the online order, and completion of payment through the Website. Transporter’s execution occurs upon issuance of an order confirmation and acceptance of the booking. Website, order confirmation, and payment processor records shall be conclusive evidence of acceptance and the Effective Date..